Privacy Policy

Effective Date: 12/01/2024

Because Studio Scribe takes the privacy of its users very seriously, several measures have been put in place to ensure it is maintained. To learn more about how Studio Scribe protects your personal information, please read our privacy policy.

Data Security

At Studio Scribe, protecting your personal data is a priority. This privacy policy explains what information we collect, how we use it, and your rights as a platform user. By using our service, you agree to the practices described in this policy.

1. Information Collected

We collect various types of information to provide and improve our service.

a. Information Provided by the User:

Account data: When you create an account on Studio Scribe, we collect information such as your name, email address, and any other data required during registration.
Audio files and transmitted data: When you use our service, we collect the audio files you upload and the transcriptions generated. Once transcription is completed, Studio Scribe deletes audio files within 7 business days. Studio Scribe is not a cloud service but a tool designed to assist you with time-consuming tasks.

b. Usage Data:

We collect information about how you interact with our service, including platform usage, pages viewed, and settings chosen.

c. Technical Data:

Information such as your IP address, browser type, and operating system may be automatically collected for performance and security reasons.

2. Use of Information

Provide, maintain, and improve the service.
Transcribe audio files into text with high accuracy.
Communicate with you about your account, updates, or technical issues.
Analyze platform usage for future improvements.

3. Sharing of Information

Your information will never be sold to third parties. However, we may share data with trusted service providers that help us operate Studio Scribe, such as cloud or hosting services. We may also disclose your information if required by law or to protect our rights.

4. Data Protection

We use security measures to protect your data from unauthorized access or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The services used by Studio Scribe have all been audited and certified ISO 27001. This standard certifies that the company adheres to best practices for information security and provides an independent expert verification of information security management in compliance with business objectives and international best practices. The ISO 27001 standard benefits from a code of practice for information security management: the ISO/IEC 27002:2013 standard (ISO/IEC 27002 is an international standard used as a reference for controls when implementing an information security management system, incorporating data access controls, cryptographic control of sensitive data, and key management).

Our services also comply with information security rules through SOC 2 Type 2 certification. This is a data security standard used to evaluate the information systems of companies. It is a certification issued by an organization to a company, confirming that the measures implemented comply with information security standards.

5. Data Retention

We retain your data as long as necessary to provide the service or comply with legal obligations. You can request the deletion of your data at any time, subject to certain legal exceptions.

6. Your Rights

Access your personal data.
Correct inaccurate information.
Request the deletion of your data.
Limit or object to the processing of your data under certain circumstances.

7. Changes to the Privacy Policy

We reserve the right to modify this policy at any time. Any changes will be communicated through the platform or via email. By continuing to use Studio Scribe after the changes take effect, you agree to the updates.

8. Contact Us

For any questions about this privacy policy or your data, please contact us at: contact@studioscribe.ai